Service and Charge
International Patient Services
Trusted Care. Seamless Access. Beyond Borders.
Seraphic Global Health helps international patients access leading medical expertise in China through personalized, transparent, and end-to-end patient services.
Your medical treatment is provided and billed directly by the hospital or licensed medical provider. Seraphic service fees are separate and cover patient coordination, communication, logistics, and concierge support.
⸻
- Complimentary Case Assessment
Free
A first step toward understanding your options in China.
Includes:
- Initial case information review
- Basic medical document checklist
- Preliminary assessment of suitable specialties
- Guidance on the next steps
No consultation or treatment is provided by Seraphic.
Start Your Case →
⸻
- Medical Review Coordination
From US$300
For patients seeking professional medical review before traveling to China.
Includes:
- Medical record organization
- Medical document translation
- Coordination with qualified medical professionals
- Specialist appointment coordination
- Written medical information provided by the relevant medical professional
Medical consultation fees, when applicable, are charged separately by the healthcare provider.
Request a Medical Review →
⸻
- Standard Care Coordination
From US$800
For patients who have already decided to seek medical care in China and require essential coordination.
Includes:
- Hospital appointment coordination
- Medical document translation
- Appointment scheduling
- Visa and travel coordination assistance
- Hospital admission guidance
- Basic multilingual patient support
Ideal for:
Patients who require straightforward medical coordination and limited on-site assistance.
⸻
- Premium Medical Concierge
US$2,999
Our Most Popular Service
A personalized international patient experience designed for patients who want comprehensive support throughout their medical journey.
Before Your Journey
- Medical record organization
- Specialist and hospital coordination
- Appointment scheduling
- Medical document translation
- Visa assistance
- Travel and accommodation coordination
During Your Stay
- Airport transfer coordination
- Medical interpretation
- Hospital admission assistance
- Patient and family coordination
- Communication support with the healthcare team
- Discharge coordination
After Treatment
- Follow-up appointment coordination
- Medical record organization
- Remote follow-up coordination
- Recovery and return-travel assistance
Best for:
International patients undergoing surgery, advanced procedures, or complex medical treatment.
⸻
- Signature Medical Concierge
US$5,999
Personalized Care at the Highest Level
For patients and families seeking a highly personalized international healthcare experience.
Everything in Premium, plus:
- Dedicated international patient manager
- Priority coordination
- Multi-specialist appointment coordination
- Complex case logistics
- Family concierge support
- Premium transportation coordination
- Extended post-treatment coordination
- Up to 12 months of follow-up coordination
Best for:
Complex surgical cases, oncology, robotic surgery, executive patients, and families requiring comprehensive support.
⸻
- Seraphic Family
US$1,999 / year
A long-term international healthcare coordination membership for individuals and families.
Includes:
- Dedicated patient support
- Medical record organization
- Up to two medical review coordination services per year
- Specialist appointment coordination
- Medical document translation
- International healthcare navigation
- Priority access to Seraphic patient services
Medical treatment and professional medical consultation fees are not included.
⸻
Additional Services
Additional services can be arranged according to individual needs.
- Professional medical interpretation
- Additional document translation
- Premium transportation
- Hotel and recovery accommodation
- Extended family concierge
- Additional medical appointments
- Long-term follow-up coordination
- International insurance coordination
Additional services are quoted separately based on individual requirements.
⸻
Medical Treatment Fees
Transparent. Separate. Direct.
Seraphic does not bundle hospital treatment fees into our service packages.
Your medical expenses may include:
- Doctor consultation
- Diagnostic tests
- Hospitalization
- Surgery or medical procedures
- Medication
- Medical devices
- Rehabilitation
These costs are determined by the relevant healthcare provider and are paid directly to the hospital or licensed medical provider whenever applicable.
Before treatment, Seraphic will help you understand the expected medical costs and organize the relevant information provided by the healthcare institution.
⸻
Your Journey, Your Choice
One patient. One dedicated journey.
Every patient is different.
Our team will recommend the most appropriate Seraphic service level based on your medical needs, travel requirements, family arrangements, and desired level of support.
Start Your Journey →
Seraphic Global Health
Healing Beyond Borders
Seraphic Global Health provides international patient coordination and concierge services. Seraphic does not independently diagnose, prescribe, or provide medical treatment. Medical diagnosis and treatment are provided exclusively by appropriately licensed healthcare professionals and institutions.